Canada Customer Service Representative Job At Sitel Group

Canada Customer Service Representative Job At Sitel Group


About Sitel Group


Sitel Group, a leading global provider of customer experience (CX) products and solutions, helps businesses strengthen their relationships with customers by fostering meaningful connections that increase brand value. This article talks about Customer Service Representatives in Canada Needed at Sitel Group.

However, they securely link best-loved companies with their customers over 4.5 million times per day in 50+ languages, with 100,000 individuals working from home or one of their CX hubs across the world. Their solutions provide a competitive advantage across all consumer touchpoints, whether digital or voice-based. Lastly, their award-winning culture is based on 35 years of industry-leading experience and a dedication to boosting employee satisfaction.


Customer Service Representatives


This summer, they’re seeking a few Financial Support Representatives to join their fantastic team. Sitel Group® works with some of the world’s most well-known brands, from Fortune 500 firms to small businesses, to help them develop excellent customer relationships. So, they’re looking for people interested in money, have a great work ethic, and enjoy assisting others.

Furthermore, their most significant asset is their people. They invest in you once you join their team, with internal programs, training, and initiatives to help you grow your talents and achieve your goals.

Job Description

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Job Type: Permanent

Hourly wage: $16.00


  • Shift length: 8 hours

Education: Secondary School

Experience: One year of client service (preferred)

Furthermore, the worker should be able to:

  • Assist consumers with any suspicious behavior on their credit or debit card accounts.
  • On all calls, make sure you follow relevant security protocols.
  • Prioritize customer retention and, when appropriate, cross-sell items to customers.
  • Also, increase client satisfaction by communicating with them via phone, chat, or email.
  • You must navigate multiple systems.
  • Lastly, training and skill improvement is ongoing.

Who are you?

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As a Customer Service Representatives in Canada, you must:

  • Be a terrific communicator.
  • Have a can-do attitude and are looking to further your career with a reputable organization.
  • Love working both in a group and on your own.
  • Also, be at least 18 years old and have a high school diploma.
  • Be a Canadian citizen.
  • Lastly, commit to working 40 hours a week and have a clean criminal record.


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  • Professional instruction for a fee.
  • Employees save money by contributing to an RRSP that the firm matches.
  • Various development programs provide an opportunity for growth.
  • SitelFit is a health and fitness program.
  • Job security.
  • Skills and experience that will last a lifetime.
  • Excellent work environment.

How To Apply

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They have a unique application procedure. Firstly, the company’s application includes an evaluation covering the questions they would ask at the start of an interview and showing you what a typical day at Sitel is like. However, it expedites the process and allows them to learn more about you. Then, one of their recruiters will contact you for an interview after you submit your application.

At Sitel Group®, you can learn, lead, and grow.

They believe that experiences are everything and that successful associates are those who are pleased. That is why they provide their employees all the resources and freedom they need to learn, grow, have fun, and be themselves.

Click Here To Apply

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All these are what you need to be able to apply for this job at Sitel Group. However, I urge you to send your application as early as possible. Finally, you should be aware that no one will ask for money or reward in exchange for you getting the position. All you have to do is have the ability and put it to use. Good luck!

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